Work Plan

Intro:

Congratulations and welcome to the PANA team! You will be a Remote Phone Banker. In this role, you will be responsible for:


  • Work from Monday-Friday, 4:00pm - 800pm, from May 17 2021 -June 30 2021

  • Attend PANA meetings, events, and trainings related to civic engagement and advocacy

  • Maintain professional conversations with a PANA approved script

  • Maintain a certain number (8) contacts per hour for the duration of shift

  • Utilization of Call-Evo and Jive to conduct outreach to the community for the signing community members up for Covid-19 vaccines

  • Participate in weekly team meetings and one-on-one meetings with the Team Lead

  • Communicating with Team Leads if experiencing any issues with the phone bank

  • Willingness to work a variable shift that changes due to demand

  • Attend ALL shifts ON TIME, unless you have time-off approval by the supervisor

  • DO NOT miss more than 3 shifts

  • Other duties as needed


Minimum Requirements:

  • 15 Mbps Download

  • 1 Mbps Uploads Speeds

  • Private workspace that is quiet and secure for the duration of your calls.